Help Desk 365

Microsoft answers Office 365 questions from administrators, but what do you do when users need help?  And what about the times when you have an operating system issue or a hardware problem?

Our Help Desk 365 Support Services are the answer.

Help Desk 365 comes with two options: Office 365 Support and Computer and Device Support

Help Desk 365 for Office 365

The perfect solution when the Office 365 administrator is not a technical person, Help Desk 365 for Office 365 answers use and configuration questions by users.

Help Desk 365 for Office 365 includes the following:

  • How-to and basic troubleshooting phone assistance and/or remote login with certified technicians.
  • Includes all Office 365 administration questions

Having this support option helps ensure your team actually uses all the productivity features of Office 365!

Help Desk 365 for Office 365 costs $7.99/user/month

(every licensed Office 365 user needs to get a support license)

Having this support option helps ensure your team actually uses all the productivity features of Office 365!

Help Desk 365 for Office 365 costs $7.99/user/month

(every licensed Office 365 user needs to get a support license)

Help Desk 365 for Computers and Devices

Computer error messages, software failures, device performance issues, security support – plus – all the Office 365 support.

Help Desk 365 for Computers and Devices includes the following:

  • PC troubleshooting (hardware issues, browser support, system conflicts, security support, drivers)Diagnosing and fixing operating system issues
  • Addressing computer boot-up problems
  • Troubleshooting and solving software problems

Help Desk 365 for Computers and Devices costs $29.99/user/month

(every licensed Office 365 user needs to get a support license)

For more information, contact us at 203-202-9406 or email us: info@lucidpointe.com